Shipping Policy

Thank you for shopping at Modern Baby Essentials, operated by Fox Crown Beteiligungen UG. We are committed to delivering your order quickly, safely, and affordably.

1. Shipping Locations

We currently ship to:

  • Germany (Domestic)

  • EU Countries

  • Selected International Destinations

If your country is not available at checkout, please contact us at saschaalexanderkrone@outlook.com to see if we can accommodate your order.

2. Processing Time

  • Orders are typically processed within 1–3 business days.

  • Orders placed on weekends or public holidays will be processed on the next working day.

You will receive a confirmation email with tracking details once your order has been dispatched.

3. Estimated Delivery Times

Region Estimated Delivery Time
Germany 2–5 business days
EU Countries 4–8 business days
International 7–14 business days

Delivery times may vary depending on your location, customs clearance, and local delivery services.

4. Shipping Costs

Shipping costs are calculated at checkout based on your location and the weight of your order.

  • Free shipping may be available for orders over a certain amount (e.g., €50 within Germany).

  • You will see the final shipping cost before completing your purchase.

5. Customs & Import Duties

  • Orders shipped outside the EU may be subject to import taxes, customs duties, and fees levied by the destination country.

  • These charges are the responsibility of the recipient.

Please check with your country’s customs office for more information.

6. Tracking Your Order

Once your order is shipped, you will receive an email with a tracking number and link. Please allow up to 48 hours for the tracking information to update.

7. Delivery Issues

If your package is delayed, lost, or arrives damaged:

8. Incorrect Shipping Address

Please double-check your shipping address before placing your order.
We are not responsible for orders lost due to incorrect or incomplete addresses provided at checkout.

9. Contact Us

For questions about shipping or delivery, please contact:

Fox Crown Beteiligungen UG
Bruststraße, 45239 Essen, Germany
📧 saschaalexanderkrone@outlook.com